Nguyen Giap Hong

Product Manager

D7, HCM City, Vietnam


[email protected]


Product Management

Market Research, Product Vision, Strategy, Product Discovery, Planning and Roadmap, Problem Solving, Critical Thinking, SEO

Project Management

Agile/Waterfall Methodologies, Risk Management, Budget Management, Stakeholder Management

Design & UX

User Story Mapping, User Interview, User Research, Wireframe, User Flow, Figma

Data Analytics

SQL, Python, Google Sheet, Excel, Tableau, Google Analytics, EDA, Data Visualization, Statistics, Regression Analysis, Machine Learning



Google Advanced Data Analytics Certificates


EDA, data visualization, statistics, regression analysis, machine learning, interpreting and communicating data anlytics findings.


Bachelor of Engineering, Major in Environmental Engineering

2010 - 2015

Project management, problem solving, and engineering mindset.

Professional Experience


Ho Chi Minh, Vietnam

Product Manager, Product Analyst

Mar 2023 - Now

  • Analyzed product marketing performance through advanced statistical techniques, driving data-informed strategic decision-making.
  • Pioneered market and competitor research for a developing trading toolkit, setting the stage for disruptive fintech innovation.


Ho Chi Minh, Vietnam

Product Manager

Mar 2021 - Dec 2022

  • Led market research and competitor analysis to identify ideal partners and define unique selling points for a mini app platform.
  • Led product team of 20 engineers and designers, and revamped development processes, implementing bi-weekly code sprints and agile methodologies, fostering an Agile culture and rapid product iteration.
  • Launched the Tini App Platform, orchestrating a comprehensive 6-month rollout, and managed a diverse product portfolio from ideation to market.
  • Boosted the platform's monthly GMV to over 1 billion VND within 3 months post-launch through strategic partnership and product development.
  • Managed product strategies and features, based on competitor analysis, customer feedback, and data analytics.
  • Reduced drop-off rate of mini apps by 50% via optimizing user flows and reducing loading time.
  • Grew a developer community from the ground up, engaging over 2,000 members and overseeing the development and launch of 50 mini apps.

Project Manager

Aug 2019 - Mar 2021

  • Established and evolved the Ticketbox product team, integrating Agile principles to enhance project delivery and operational efficiency.
  • Launched high-impact products, such as new Ticketbox app, live streaming service, social commerce platform, Tini App Platform, flight booking, hotel booking, and food delivery, contributing to Tiki's digital ecosystem.
  • Delivered projects that lift payment success rates to 95%, and drove customer-centric UX/CX improvements through feedback loops.


Ho Chi Minh, Vietnam

Technical Program Manager

May 2018 - May 2019

  • Managed the successful launch of Wecash Vietnam, liaising with international teams to deliver a local lending app within a 6-month timeframe.
  • Led a project that combined user inputs and data scraped from e-commerce, OTA, and government sites to develop credit scoring model.
  • Negotiated strategic partnerships with local banks and payment providers, optimizing lending processes to serve low-income individuals in emergency financial situations.


Ho Chi Minh, Vietnam

Project Manager

Jun 2017 - May 2018

  • Delivered short-term projects, achieving goals within the set timelines and budgets, and improved client products through insightful user research.

Content Marketing Executive

Jun 2015 - Jun 2017

  • Executed content strategies for digital platforms, significantly enhancing online visibility and brand engagement through SEO and content marketing.
  • Grow and managed over 1,000 subscribers of company blog, conducted weekly email marketing to keep them engage and build company brand.

Additional Info